Privacy Policy
Who we are
Our website address is: https://shop.alchemillarestaurant.uk. You can contact us by;
Email: enquiries@alchemillarestaurant.uk
Phone: 0115 941 3515
By writing to us:
192 Derby Road, Nottingham, NG7 1NF
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Creating an account and making a purchase
If you create an account on our website or make a purchase, we will collect information such as your name, billing address (and shipping address if different). This information is used to process your voucher purchase and delivery.
Contact forms
If you use our enquiry form, the information entered is collected in order to allow us to handle your enquiry.
Mailchimp
If you subscribe to our newsletter, the information given to us will be used to send you occasional emails about offers and information about what’s going on here at the restaurant.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make a website work, or work more effectively, as well as to provide information to the owners of the website.
Examples of when cookies are used on this site;
- To keep track of the contents of your shopping cart and to store delivery addresses (No personal information is stored within these cookies).
- To keep track of your current sign in status (No personal information is stored within these cookies).
- To track the usage and performance of our website so we can continue to improve the general user experience (Google Analytics uses the following cookies).
This table explains the cookies we use and why.
| Cookie Set by | Cookie Name | Purpose | Expires |
|---|---|---|---|
| Google Analytics | _ga _gid _gat | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. You can read more about Google Analytics cookies here. | 2 years, 24 hours, when you close your browser respectively. |
| Woocommerce | wc_cart_hash woocommerce_items_in_cart wp_woocommerce_session_ | The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. | End of the session and 2 days (for wp_woocommerce_session only). |
| UK cookie consent wordpress plugin | catAccCookies | Cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies. This cookie is used to stop the Cookie notification displaying each time a new session is opened. | 1 month |
You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you create an account and/or place an order through the website, we retain this information for 24 months. If your account is inactive after this time, it will be automatically deleted.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Your payment details are sent to Stripe for processing, you can read their privacy policy here.
